
Bruce Clay Debunks Local Search Myths at PubCon 2009
Post by Greg Starr.
eMarketer released an interesting finding this week about web searchers using local search on the web. According to this article, nearly 4 in 10 local searches result in an in-person visit to the business they found online. An even higher number of searchers pick up the telephone following a local search to call the business. This is a remarkable result for local businesses seeking new customers and increased business volume. Listings in local search results and directories are clearly leading web visitors into action.
See the full study here.

Post by Property Centric.

Get rid of the click as the de facto standard to measure the success of an online campaign. It’s outdated and doesn’t represent real success. So says Gian Fulgoni, chairman and co-founder of comScore, at the MediaPost OMMA Metrics & Measurement conference in San Francisco, Calif., Friday.
In the keynote, Fulgoni told attendees the Internet is far more successful in increasing sales. And it may be the most measurable medium, but not everything measurable matters.
So, what now? Fulgoni says advertisers and marketers need to forget the click, focus on the sales impact on campaigns and conduct post-buy analysis. They also need to realize that display ads help search advertising succeed and vice versa. Don’t forget the power of creative display ads. Online branding campaigns can be effective. Internet advertising has had an impact on retail that is on par with television.
Advertisers and marketers just want some type of metrics that show the online campaign reaches the demographics and promised target segments. Fulgoni says that in any new medium, it’s easy to make promises that exceed the ability of the technology. And to some degree, Internet advertising has done that. “One problem is, it’s too easy to exaggerate the promises and claims that can be delivered,” he says.
Fulgoni believes the industry has failed to eliminate the click as…(Read more)
Post by Property Centric.
Spend Local–Online - Entrepreneur.com
Reach a younger, hipper market for a fraction of the cost of traditional advertising.
Ed Delia’s firm, Delia Associates, helps small businesses get local results online by looking for high-traffic properties that have areas of regional focus. “Start searching for local businesses on some of these sites and see whether they have a lot of them listed,” he suggests. “Having a depth of businesses and reviews means that people are looking at the site.” Delia often steers his clients to properties like Yahoo Local, MerchantCircle, Insider Pages and Angie’s List, depending on the type of business. He also likes to test the websites of local print publications, since readers often view their favorite local newspapers and magazines online, and those ads are generally cheaper than their print counterparts.
The strategy is working for Petrakis and Lolas: Even in a down economy, the restaurant’s business is up by about 30 percent and is expected to rack up $1.5 million in sales this year.

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Post by Property Centric.
A new shopping behavioral trend has emerged in recent months: the info shopper. Fiscal responsibility is top of mind and whether we need or want something, we’re going to pour over the details before we spend our hard-earned cash.
Even offline purchases are scrutinized these days. People are increasingly suspect of TV ads, particularly frustrated with the lack of critical decision-making information available via the traditional format. Consumers are pursuing their curiosities online, learning a lot and gaining confidence throughout the process. 92% of respondents to a recent survey by Penn, Scoen and Berland have more confidence in the information they glean rather than in store clerks or other sources. Cars, homes, computers and medical care are top info-seeking areas, with 4 out of 5 shoppers gathering data online before buying.
As is usually the case, consumer behavior is changing more rapidly than marketers of products. People want full disclosure upfront. Dyson’s model of sharing the secret of their unique products with customers builds trust and increases loyalty.But many companies fail to divulge details that have become necessary for consumers to even consider buying their products.
The trend manifests in everything from big ticket items to daily personal care products. For instance, instead of just buying the same shampoo they’ve always purchased, people want to know whether it will work well with their hair type, color, whether the plastic is recyclable, what the ingredients are and what other shoppers think of the shampoo. Trivial information perhaps to some, but important to others who care more about value then ever before. After all, why waste money on a purchase that isn’t in the good to excellent category when better buying decisions are a few clicks away?
Well-informed decisions are now a right, not a luxury. That’s why aggregator and search sites will become more valuable, as they mash-up content from reviews, manufacturers and press, giving buyers more of an unbiased story from which they can draw their own conclusions.
Post by Jennifer Gosse.
John Mitchell of Property Centric discusses the custom local search engine solution for multifamily owners and managers during the Apartment Internet Marketing Conference.
Post by Greg Starr.
How does an apartment website get higher natural placement in the search engines? It is the same battle that companies fight in just about any type of business. There are many important steps to effective search engine optimization, but there is one simple rule that is described in detail recently in SeachEngineWatch. As the article mentions: “The answer to long-lasting results in the search engines comes back to one simple truth: search engines like content.”
A website with more content is considered more relevant to searchers and search engine spiders and thus, the result will be higher rankings in the results. For example, an apartment website with a paragraph of descriptive information, photos, floor plans and contact information provides the basic information for a website visitor to research their apartment, but that limited content is unlikely to be ranked high by Google or MSN. Additional content that includes keywords relevant to the metro area that the apartment is located in, such as a local directory of businesses, will add pages of new content within the area, and the search engines will place higher value on the website.
Post by Greg Starr.
Movers in the rental realm are getting slammed with higher moving costs in 2008 and being advised to shop around and negotiate for extras. As much as apartment dwellers are encouraged to take advantage of move-in specials and amenities in rental communities, they are also pushing for incentives with professional movers, truck rentals and storage facilities, to name a few. It can be worthwhile to look past the big brands and consider some local alternatives. On the East Coast for example, Safeguard Self Storage boasts impressive package deals, modern facilities and high-end security to protect your belongings. Smaller brands like this accommodate local movers and those from afar, but sometimes you have to do an extra layer of digging to discover them. Niche local search engines like WeAreNetwork are a great way to find these gems of local establishments, because their content is more specific to a metro and its neighborhoods, rather than being more franchise and national based as the major engines typically are.
Post by Stephanie Santoro.
With today in increasingly sketchy economic times, how could companies not be more likely to seek out better values in their marketing efforts? I might sound overly optimistic (to the point of possibly being laughed off the internet), but I am excited that marketers are going to have to get more resourceful and creative. Since marketing budgets in companies everywhere are plunging, it’s likely that business owners and executives will begin employing less expensive and more free methods for keeping their name on the map.
Small business owners can start by increasing their visibility with the free search listing tools available at Google’s Local Business Center and Yahoo’s Add a Business page. By ensuring their information is visible and fresh, they become more accessible, therefore increasing their rank and visibility in search results with every curious click. And how could any local business go wrong by making sure they appear in various local engines such as WeAreNetwork where you can add a free listing at any of their U.S. and Canadian city sites? TrueLocal offers a similar service.
While niche search companies are typically confident in their specialty and highly value their own services over others, they still know they are fresh on the scene and might have the flexibility to cut you better deals to join your campaign.
Post by Stephanie Santoro.


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